Terms and Conditions

www.carwarrantysavings.com — Effective Date: April 3, 2026

These Terms and Conditions (“Terms”) govern your use of www.carwarrantysavings.com and any related pages, features, or communications (the “Site”). carwarrantysavings.com is owned and operated exclusively by Complete Auto Protect Inc., which also operates completeautoprotect.com. By accessing or using the Site you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Site. We may revise these Terms at any time by posting an updated version; continued use constitutes acceptance of any changes.

BY ACCESSING OR USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.

1. Ownership and Operation

www.carwarrantysavings.com is owned and operated exclusively by Complete Auto Protect Inc., a corporation duly organized and existing under the laws of the State of Delaware. Complete Auto Protect Inc. operates www.carwarrantysavings.com as a direct-to-consumer platform through which customers may research, compare, and purchase vehicle service contracts and related automotive protection products. The Site offers a self-checkout option, allowing customers to complete a purchase at their own pace without speaking to a representative. In addition, a sales representative from Complete Auto Protect Inc. may contact you following the submission of a quote request to assist with coverage selection, answer questions, or facilitate your purchase. All transactions are between you and Complete Auto Protect Inc.

2. Services and Separate Agreements

2.1 Services Overview. The Site provides information and tools that allow you to explore vehicle service contract options and related offerings, request quotes, and purchase coverage directly through our self-checkout platform.

2.2 Separate Agreements. If you purchase a product through the Site, the terms and conditions governing that purchase will be set forth in a separate agreement or contract document provided to you at the time of purchase. If there is a conflict between these Terms and any such agreement, the separate agreement controls for that product or service.

2.3 Geographic Availability. Our vehicle service contracts are currently available to residents of eligible states only. We do not offer coverage in California, Florida, Washington, or Missouri. By submitting a purchase or quote request, you represent that you are not a resident of an excluded state. We reserve the right to modify the list of covered and excluded states at any time without notice.

2.4 Availability and Offers. Content on the Site is provided for general information and convenience only and does not constitute an offer to sell any product or service where prohibited by law. Availability, eligibility and pricing vary by jurisdiction and may change without notice.

3. Your Information and Communications

3.1 Accuracy. You agree that all information you provide on the Site is true, complete and current.

3.2 Consent to Contact. By submitting your information, you consent to receive communications from us by telephone, email, or text/SMS message (including by automated dialing equipment or prerecorded voice), for purposes related to quotes, offers and customer service. Message and data rates may apply. Consent is not required to obtain products or services. You may opt out at any time by following the instructions provided in any message or by contacting us.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Eligibility

The Site is intended for individuals at least 18 years old or the age of majority in their jurisdiction. By using the Site, you represent that you meet this requirement and have authority to agree to these Terms.

5. Privacy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use and protect your information.

6. Purchases and Payments

All purchases made through the Site’s self-checkout platform are subject to current pricing, terms, and availability at the time of checkout. By completing a purchase, you authorize us to charge the payment method you provide. All payment processing is handled through secure, PCI-compliant third-party payment processors. We reserve the right to refuse or cancel any order at our discretion.

7. Cancellations and Refunds

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 days of purchase, no questions asked. After 30 days, cancellation and refund rights are governed by the terms of your specific contract documents. Please review your contract documents carefully. To initiate a cancellation, contact us at the information below.

8. Limited License and Site Use

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. Except as expressly allowed, you may not reproduce, distribute, modify, create derivative works, reverse engineer, or otherwise exploit the Site or its content.

9. Intellectual Property

All content, design, text, graphics, logos, and other materials on the Site are owned by or licensed to Complete Auto Protect Inc. and protected by applicable copyright, trademark and other intellectual-property laws. No rights are granted except as expressly provided in these Terms.

10. Prohibited Conduct

You agree not to:

  • Attempt to gain unauthorized access to the Site or related systems.
  • Use scraping tools, bots or similar data-gathering methods without written permission.
  • Post or transmit any unlawful, defamatory, infringing, or harmful material.
  • Submit false, misleading, or fraudulent information.
  • Use the Site in violation of any applicable law or third-party rights.

11. Third-Party Sites and Services

The Site may link to or integrate with third-party websites or services for your convenience. We do not control and are not responsible for their content, practices or policies. Your use of third-party sites is at your own risk.

12. Accounts and Security

If you are given a username or password, you are responsible for maintaining its confidentiality and for all activities under your account. Notify us promptly of any unauthorized use or breach of security.

13. User Content and Feedback

If you provide reviews, comments, suggestions or other material, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display and distribute that content to operate and improve our services. Submit only content you have rights to and that does not infringe the rights of others.

14. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, COMPLETE AUTO PROTECT INC. DISCLAIMS ALL WARRANTIES — EXPRESS, IMPLIED OR STATUTORY — INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPLETE AUTO PROTECT INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THE SITE OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED US $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM — WHICHEVER IS GREATER.

16. Indemnification

You agree to indemnify and hold harmless Complete Auto Protect Inc. and its officers, directors, employees, agents and affiliates from any claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site, your violation of these Terms, or your violation of any law or third-party rights.

17. DMCA Notice

If you believe material on the Site infringes your copyright, please send a DMCA notice with the required details to:

DMCA Agent
Complete Auto Protect Inc.
2810 N Church St
Wilmington, Delaware 19802
Email: support@completeautoprotect.com
Phone: 1-844-915-2886

18. Service Changes; Suspension; Termination

We may change, suspend or discontinue any part of the Site at any time. We may also suspend or terminate your access immediately for any reason, including suspected violations of these Terms. Provisions that by their nature should survive (such as intellectual-property rights, disclaimers, limitation of liability, indemnification and dispute resolution) will remain in effect.

19. Dispute Resolution — Arbitration & Class-Action Waiver

Informal Resolution First. Contact us and allow 30 days to resolve any dispute informally.

Binding Arbitration. If unresolved, any dispute or claim arising out of or relating to these Terms or the Site will be settled by binding arbitration on an individual basis under the American Arbitration Association (AAA) Consumer Arbitration Rules and governed by the Federal Arbitration Act (FAA).

Venue & Format. Arbitration will take place in New Castle County, Delaware, or in your county of residence, or by video/phone if the arbitrator allows.

No Class Actions or Jury. You and we waive any right to a jury trial and any right to participate in a class, collective, consolidated or representative action. The arbitrator may award relief only to the individual party.

Small Claims Option. Either party may bring an individual claim in small-claims court if it qualifies.

20. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflicts of law, and by the Federal Arbitration Act for arbitration matters.

21. Miscellaneous

  • Force Majeure. We are not responsible for delays or failures beyond our reasonable control (for example, natural disasters, internet or utility failures, government actions).
  • Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.
  • Relationship of Parties. Your use of the Site does not create any partnership, joint venture, employment or agency relationship with us.
  • Severability & Waiver. If any provision is held invalid, the rest remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later.
  • Entire Agreement. These Terms (together with our Privacy Policy) form the entire agreement regarding your use of the Site.

22. Contact Us

Complete Auto Protect Inc.
Operating as: www.carwarrantysavings.com
2810 N Church St
Wilmington, Delaware 19802
Email: support@completeautoprotect.com
Phone: 1-844-915-2886